Privacy Policy
At BioHazard Response Specialists, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Information We Collect
We may collect the following information:
- Contact information: Name, email address, phone number
- Service details: Information about the cleaning service you request
- Payment information: Card or invoice details (handled securely through our payment provider)
- Website usage data: IP address, browser type, pages visited
We do not sell your personal information to third parties.
2. How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotes
- Schedule and deliver cleaning services
- Process payments and invoices
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We may share your personal data with:
- Service providers who assist in delivering our services (e.g., payment processors)
- Legal authorities if required by law
- Other third parties only with your consent
We never share your data for marketing purposes without your permission.
4. Data Security
We take appropriate measures to protect your data, including secure storage, access controls, and encryption where necessary.
5. Cookies
Our website uses cookies to improve your experience and collect anonymous website usage data. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections to your data
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise your rights, please contact us at: info@biohazardresponsespecialists.co.uk
7. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
BioHazard Response Specialists
Email: info@biohazardreponsespecialists.co.uk
Phone: 0800 654 817