Terms and Conditions

 By using this website or engaging the services of BioHazard Response Specialists, you agree to the following Terms and Conditions. Please read them carefully.

BioHazard Response Specialists provides professional biohazard, trauma, hoarding, extreme, and specialist cleaning services. All services are provided in accordance with UK health and safety regulations, including proper handling and disposal of hazardous materials.

• All service requests must be submitted through our website, email, or phone.
   
• Any quotes provided are based on the information available at the time of assessment.
   
• Final pricing may vary if the actual scope of work differs from the initial description.
   
• A deposit required for services, particularly large or high-risk jobs.
   

• Payments can be made via card, bank transfer, or approved payment provider.
   
• Full payment is required 24 hours before completion unless otherwise agreed in writing.
   
• Late payments may incur additional fees.
   

• Clients must provide safe and reasonable access to the property.
   
• BioHazard Response Specialists is not responsible for delays caused by restricted access or unforeseen conditions.
   
• For hoarding or extreme cleaning situations, keys or access codes must be provided in advance.
   

• All services are carried out following strict health and safety procedures.
   
• Clients must inform us of any hazardous substances or potential risks prior to service.
   
• BioHazard Response Specialists reserves the right to refuse or suspend work if the property poses unsafe conditions beyond our team’s control.
   

• While every precaution is taken to avoid damage, BioHazard Response Specialists is not liable for pre-existing property damage or items hidden within contaminated areas.
   
• Liability is limited to the cost of the service provided.
   
• Clients should ensure valuable items are removed or secured before cleaning.
   

• Cancellations must be made at least 24 hours prior to the scheduled service.
   
• Late cancellations may incur a fee.
   
• Emergency or high-risk jobs may have separate cancellation terms.
   

• All client information is treated with the strictest confidentiality.
   
• Personal data is handled in accordance with our Privacy Policy, available on this website.
   

• All content on this website, including text, images, and branding, is the property of BioHazard Response Specialists.
   
• Copying or redistribution without permission is prohibited.
   

• These Terms and Conditions are governed by the laws of England and Wales.
   
• Any disputes arising from these terms will be subject to the exclusive jurisdiction of the English courts.
   

If you have any questions about these Terms and Conditions, please contact us at:

BioHazard Response Specialists
Email:info@biohazardresponsespecialists.co.uk
Phone: 0800 654 6817